Privacy Policy

Your privacy is our highest priority.

We are committed to protecting the privacy and confidentiality of our clients' personal information. This Privacy Policy outlines how we collect, use, and disclose your personal information when you receive neuropsychological assessment or neurorehabilitation services from us.

Information Collection

We collect personal information necessary to provide neuropsychological assessment and neurorehabilitation services, including your name, date of birth, contact information, health history, and other relevant personal information. We collect this information through various means, including:

  • Information provided directly by you or your legal representative
  • Information provided by other healthcare professionals involved in your care, with your consent
  • Information collected through assessments, tests, and treatment sessions

Use of Information

We use your personal information to provide neuropsychological assessment and neurorehabilitation services, which may include:

  • Assessing your cognitive, emotional, and behavioural functioning
  • Developing treatment plans and goals
  • Providing therapy and rehabilitation services
  • Communicating with other healthcare professionals involved in your care
  • Conducting research, where applicable and with your consent

Disclosure of Information

We may disclose your personal information to other healthcare professionals involved in your care, with your consent. We may also disclose your personal information as required or permitted by law, such as to comply with a court order or a subpoena.

We do not sell or rent your personal information to third parties.

Safeguarding Your Information

We take reasonable measures to safeguard your personal information from unauthorised access, disclosure, or theft. We maintain physical, technical, and administrative safeguards to protect your personal information.

Storage of Information

We keep electronic notes and assessment results. Information is stored on a secure and password protected server in accordance with UK and EU legislation. Information is stored securely for up to five years following involvement.

Retention of Information

We retain your personal information for as long as necessary to provide neuropsychological assessment and neurorehabilitation services and as required by law. Records are kept for up to five years following input. We securely dispose of your personal information when it is no longer needed.

Access and Correction

You have the right to access your personal information and to request that we correct any inaccuracies. If you would like to access or correct your personal information, please contact us using the information provided below.

Use of Website

This website does not use cookies.

Contact Us

If you have any questions or concerns about our Privacy Policy or our privacy practices, please contact us.

Get In Touch

Turnstile Privacy Addendum

This site uses Cloudflare Turnstiles to support the site's function. Cloudflare Turnstiles is a CAPTCHA mechanism to prevent bots performing actions (usually the submission of forms). Information is provided below from Cloudflare's website (https://www.cloudflare.com/en-gb/turnstile-privacy-policy/), which was last updated on 18 June 2025.

1. INTRODUCTION

Turnstile, developed by Cloudflare, Inc. (Cloudflare), is a pro-privacy website security tool that processes minimal Signals (as defined below) solely to protect web properties against malicious activity by distinguishing human users from bots and blocking bot traffic.

Cloudflare does not control whether a website chooses to use Turnstile; instead, we make Turnstile available to any website that is looking for a way to detect and block bot traffic.

2. SCOPE OF THIS ADDENDUM This Turnstile Addendum is supplemental to Cloudflare's main Privacy Policy. It provides additional information specific to your use and interaction with Turnstile. This Addendum also applies to the personal data processed using Cloudflare’s Challenge Platform, and any reference to “Turnstile” in this addendum applies equally to the Challenge Platform. The Cloudflare Privacy Policy continues to apply to your use and interaction with Turnstile, except where this Turnstile Addendum provides more specific information. In those cases, the more specific information will apply instead. 3. INFORMATION WE COLLECT Cloudflare Turnstile processes a variety of client-side signals (“Signals”) such as client IP address, TLS Fingerprint, User-Agent Header and Sitekey and associated origin. Cloudflare does not have the ability to directly identify any individuals from any of the Signals Turnstile collects, including IP addresses. 4. HOW WE USE INFORMATION WE COLLECT (i) Bot detection and blocking Turnstile is a tool to protect web properties by distinguishing human users from bots and blocking any detected bot traffic that could otherwise harm the safety and security of that property. It does so by evaluating the Signals listed above specific to both the website visitor and the website visited. The purpose of collecting these Signals is not to identify, profile or target any individuals but solely to detect and block bots. The Signals collected by Turnstile are strictly necessary for this purpose (i.e. detecting and blocking bots to enable visitors to enjoy a safe and secure experience when visiting websites that have implemented Turnstile). Cloudflare is a data processor of Signals that we process to provide the Turnstile service to our customers, that is, securing our customers’ websites. This means that we process Signals for this purpose on behalf of, and pursuant to instructions issued by, our website operator customers (who are the data controllers of any data processed for this purpose). If you have questions, or wish to exercise any data protection rights, regarding Cloudflare’s processing of Turnstile data to provide our service, please contact the relevant website operator. (ii) Improving Turnstile’s bot detection capabilities Cloudflare also processes the Signals described in this Privacy Notice to improve Turnstile. This is necessary to refine and improve our bot detection algorithms in order to respond to evolving bot threats, and to maintain the security of the web properties that website visitors choose to visit. Cloudflare is a data controller of Signals that we process to improve Turnstile’s bot detection capabilities. This Turnstile Privacy Notice (in conjunction with Cloudflare's main Privacy Policy) governs our processing of Signals for this purpose. 5. NOTICE TO EU AND UK RESIDENTS To the extent that the data described in the Turnstile Privacy Notice qualifies as personal data, then: When processing this personal data as a processor to protect our customers' websites, our customers, as controllers, determine the lawful basis of this processing, and we process this data under their instruction and on their behalf; and When processing this personal data as a controller, we rely on our legitimate interests in improving the effectiveness of Turnstile's bot detection capabilities to process this Turnstile data. 6. COOKIES The Signals collected by Turnstile are strictly necessary for the purpose of detecting and blocking bots to enable visitors to enjoy a safe and secure experience when visiting websites that have implemented Turnstile. For more information about the cookies used by Cloudflare, please check our Cookie Policy and our Turnstile Developer Docs. CONTACT FOR PRIVACY CONCERNS If you have questions or concerns about this Turnstile Privacy Notice or your personal data processed through Turnstile, please contact Cloudflare’s Data Protection Officer at dpo@cloudflare.com.